Digital Engagement Platform for
Introducing Centro, our revolutionary solution designed to seamlessly connect users with shared resources, services, and building systems. Embrace the latest trends in communication, interfaces and data analytics.
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Residential developments
Introducing a Smart Property Management and Connectivity Platform designed specifically for apartment complexes and gated communities. Centro seamlessly integrates site infrastructure and user devices to optimize communication channels and enhance the overall user experience.
Hospitality venues
Make hospitality a breeze with Centro! This smart platform seamlessly integrates site infrastructure and guest devices, allowing you to perfect the guest experience at hotels, resorts, restaurants and other hospitality venues. With Centro, you can ensure smooth operations and deliver exceptional service to enhance every moment of your guests’ stay.
Centro Features
Centro’s powerful features are fully tailorable to your workflows—designed to adapt to your needs, streamline operations, and offer configurable tools that work the way your team already does.
2N Integration
Our 2N plugin integration allows you to connect multiple users to communal entry intercoms.
Floor Access Management
Floor access allows you to connect multiple users to the building lift system allowing controlled access.
More Towels
Offering room service via user device is essential for hoteliers as it enhances guest convenience, streamlines service, and improves overall satisfaction. It allows guests to easily order food, request amenities, or schedule services at any time, leading to a more personalized and efficient hotel experience.
Management Dashboards
Management Dashboards that provide real-time insights to streamline operations, enhance efficiency, and meet customer expectations.
Resource Calendars
Sync bookings in real time, streamline team coordination, and turn every appointment, service, or space into a source of value. Centro Resource Calendars enables your business to turn time into value with smarter scheduling.
QR Codes
Centro QR Codes empower your business to deliver instant, personalized, and secure digital experiences—driving engagement, operational efficiency, and new revenue opportunities.
Messaging
Centro Messaging keeps your residents, members, and guests connected with your team through media-rich, on-brand communications. Department routing, contextual links, and built-in prompts ensure every interaction is seamless, efficient, and aligned with your business objectives.
Wallet Passes
Meet your customers where they already connect. Centro Wallet empowers your business to distribute Apple and Google Wallet passes as branded gateways of access, loyalty, and real-time engagement
Contactless Check in
Mobile check-in using your own device enables users to conveniently register their presence at events, locations, or services via their smartphones
Get to know the Centro founders
Tony Talks
Digital Engagement
Tony Talks is a new weekly video series from our founder, Tony, where he dives into real-world challenges faced by modern teams and shares practical solutions drawn from years of experience. Each week, Tony tackles a specific problem—whether it's improving guest experiences, streamlining operations, or integrating new technologies—and offers insight into how these issues can be solved with smart, adaptable systems. The videos are short, sharp, and designed to spark ideas. If you’re looking for honest, actionable thinking from someone who’s been in the trenches, Tony Talks is your new go-to series. New episodes released weekly.
Digital Engagement
Introduction
The Pilot. You were there from the beginning and we look forward to connecting with you every week here at Centro.
Digital Engagement
Part 1
In this episode of Tony Talks, we explore why digital engagement isn’t just a trend—it’s essential business infrastructure Tony explores how digital engagement boosts your business’s relevance, increases accessibility, and gives you the insight to make smarter decisions.
Digital Engagement
Part 2
In this episode of Tony Talks, we look at digital engagement from the inside—through the eyes of your staff. Tony explains why great customer experiences depend on giving your team the right tools, information, and context at the right time. From avoiding system silos to surfacing last-minute opportunities, this episode unpacks how smart internal systems reduce friction, boost utilization, and empower staff to become confident, connected brand ambassadors.
Digital Engagement
Part 3
In this episode of Tony Talks, we zoom out to look at digital engagement as a connected stream—from first touch to long-term loyalty. Tony explores how your brand can meet users upstream at the point of identity—sign-ins that feel native and safe within Apple, Google, or ecosystem logins. Then we move midstream, where branded links and calendar objects become lasting, shareable moments of recognition. Finally, we arrive downstream in the most personal space of all: the digital wallet. From first connection to functional loyalty, this episode breaks down how thoughtful engagement builds trust, invites sharing, and gives your brand a lasting home inside the digital life your customers already live.
Tony Talks
Hotel
Hotel Digital Engagement is an ongoing theme within Tony Talks, focused on giving hotel operators real control over how technology supports their business. These episodes dive into practical ways to elevate the guest experience, streamline communication between guests and staff, empower teams with modern tools, and make content and data work for you—not the other way around. Rather than leading with buzzwords or complex systems, we start with utility. Every topic is approached from the operator’s perspective, showing how digital engagement can reduce workload, drive loyalty, and unlock new and existing revenue streams—with tools you can actually implement and manage. If you’re ready to stop seeing tech as a blocker and start using it as a builder, this series will help you cut through the noise and take back control.
Hotel
Smart Hotel
in this episode of Tony Talks, we extend our series on Digital Engagement to the hospitality sector—putting the power back in the hands of hotel operators. Tony explores how smart guest experiences don’t start with big-budget tech—they start with utility. From reducing repetitive staff tasks to giving guests an intuitive way to engage with your services, this episode shows how you can take control of your hotel's digital layer without the overwhelm. Too often, operators are told to chase abstract ideas and costly distractions. But when you focus on what’s genuinely useful—for your guests and your team—smart technology becomes manageable, measurable, and worth doing. With the right foundation in place, features like personalization, smart access, and in-room connectivity become strategic extensions—not blockers. This is the starting point for operators who want to deliver a modern experience, boost operational efficiency, and grow long-term guest loyalty—on their terms. Let’s make smart work—for you.
Hotel
Clarity & Direction
In this episode of Tony Talks, we explore how digital engagement isn’t just about smoother service—it’s about direction. Tony shares how small changes, like clearer guest prompts, can unlock big results: less confusion, faster staff response, and fewer mistakes. But more importantly, these tools give you a way to gently steer guest behavior to support your bigger business goals. Want to cut laundry waste? Encourage greener stays? Make housekeeping more efficient? With the right digital platform, you’re no longer just reacting—you’re guiding. Centro makes it easy. No heavy setup. No complex systems. Just smart, ready-to-use tools that connect your guests and staff—and help you move your venue forward. Digital engagement done right is more than service. It’s strategy.
Hotel
Guest Connection
For today’s hotels, OTAs are the main booking funnel — but that convenience for guests often leaves operators struggling to make a meaningful first connection. When your first contact is an email from [email protected], how do you show the hospitality, service, and experiences that set your venue apart?
Hotel
Beyond Digital Check-In
For today’s hotels, digital check-in apps are a great first step — but on their own they risk reducing arrival to a functional transaction. Guests may get convenience, but they often miss the welcome, the sense of arrival, and the connection that sets your property apart. In this video, Tony Howard, co-founder of Centro, explores how hotels can bridge the gap between cloud-based apps and the physical act of arrival. Using Centro’s Engage & Serve feature and direct integration with the 2N IP Style, he shows how to turn a simple QR code scan into a personalised welcome, a guided arrival, and a gateway to ancillary services.
Hotel
Connection Opportunities in Every Resource
As users become more fluid in how and where they spend their time, the challenge for operators is creating autonomous, real-time ways to attract them to available resources and to let those spaces signal their own availability. Featuring Centro’s turnkey enterprise integration with the Crestron Desk Q, Tony demonstrates how this technology provides a simple, scalable bridge between digital immediacy and physical connection. The Desk Q and Centro user apps combine to show live availability, invite instant engagement, and promote branded ancillary services, turning underutilized assets into connected, revenue-generating touchpoints. By digitally bridging more spaces, properties not only unlock new revenue opportunities but also increase their measurable value through greater activity, desirability, and connectivity.
Hotel
Stakeholder Benefits
Tony challenges the traditional view of technology as a problem solver and reframes it as a revenue enabler and asset strengthener. He explains how Centro’s digital engagement platform and its turnkey integration with Crestron Touch Panels transform smart room systems into powerful, branded engagement portals that drive measurable results. From automated guest communications and staff efficiencies to brand engagement and ancillary service promotion, Tony demonstrates how modern connectivity turns in-room technology into a bridge between digital engagement and real-world profitability. Discover how luxury, reliability, and real-time personalization combine to unlock new opportunities across your entire property to realize, not just better guest experiences, but stronger operational performance and increased asset value.
Tony Talks
Modern Community
Modern Community Engagement is a continuing focus within Tony Talks, examining how digital connectivity plays a practical role in shaping the performance, identity, and long-term value of contemporary communities. These episodes explore how intuitive access, well-designed member benefits, and structured digital touchpoints support participation, reduce operational friction, and reinforce a community’s positioning. In an increasingly automated environment, the focus shifts to where digital engagement genuinely matters—creating clarity, consistency, and a sense of value that strengthens brand perception, member retention, and asset desirability over time.
Modern Community
Smart Hotel
in this episode of Tony Talks, we extend our series on Digital Engagement to the hospitality sector—putting the power back in the hands of hotel operators. Tony explores how smart guest experiences don’t start with big-budget tech—they start with utility. From reducing repetitive staff tasks to giving guests an intuitive way to engage with your services, this episode shows how you can take control of your hotel's digital layer without the overwhelm. Too often, operators are told to chase abstract ideas and costly distractions. But when you focus on what’s genuinely useful—for your guests and your team—smart technology becomes manageable, measurable, and worth doing. With the right foundation in place, features like personalization, smart access, and in-room connectivity become strategic extensions—not blockers. This is the starting point for operators who want to deliver a modern experience, boost operational efficiency, and grow long-term guest loyalty—on their terms. Let’s make smart work—for you.
Modern Community
Connection
Tony explores how today’s communities are more than shared spaces or groups of like-minded people. They are ecosystems of connected members, each treated as a stakeholder in the community’s direction, values, and expectations.
Modern Community
Handover
Build To Rent handover is often treated as a technical milestone, but in practice it’s the moment when expectations are set, behaviours form, and a building begins to operate as a community. The way residents are guided at this stage has long-term implications for communication patterns, staff workload, and the overall rhythm of the asset.
Scan the QR code to see CENTRO in action
Simply scan the QR code to discover its functionality. Experience the process firsthand with two detailed scenarios we've prepared just for you, showcasing all its unique features and benefits!
Residential
- Community engagement
- Shared space booking
- Building controls and green energy participation
- Intercom and messaging with apartment users
- Apartment user profile and self managed guest access
On mobile device?
Click on QR code to follow the link
Hospitality
- Booking upgrades and room service ordering
- Appointment and service add on
- Messaging with Hotel staff
- Guest housekeeping and privacy preferences
- In room Lighting, AC and Media controls
On mobile device?
Click on QR code to follow the link
Any questions left?
Our dedicated team is here to help. Whether you need more information about features, integration, or support, we are ready to provide the answers you need to make the most of our revolutionary solution. Reach out to us anytime!Recent updates:
- Centro now integrates with major lock providers in our partnership with Flexipass
- Crestron LATAM demo centro on Crestron Home
- New feature release of QR connected web apps
- Additional Hospitality plugins including room service and housekeeping notifications