The Centro value model

You don't know
what you're missing.

Centro helps businesses capture additional revenue from existing customers and infrastructure. Sitting across the customer journey — from ordering and bookings to access and upsells — it converts demand that would otherwise be lost, manual, or inefficient into measurable gains in revenue, customer satisfaction, and operational efficiency.

$0
Average annual value created per property
$0
Average extra revenue per 100 guest-nights (incremental, captured by Centro)
< 15%
Centro cost as share of new value created

Centro in the wild

Real properties, real touchpoints.

Every screen, scan and unlock you see here is the same product running live in operating hotels and residences. The interface is the same; only the brand and the inventory change.

What Centro does

Centro helps businesses capture additional revenue from existing customers and infrastructure.

It sits across the customer journey — from ordering and bookings to access and upsells — and converts demand that would otherwise be lost, manual, or inefficient into measurable gains in revenue, customer satisfaction, and operational efficiency.

Ordering
Room service, F&B, retail
Bookings
Dining, spa, venues, events
Access
Rooms, amenities, controls
Upsells
Upgrades, late checkout, add-ons
Revenue
New lines captured directly into your business
Customer satisfaction
Friction removed at every touchpoint
Operational efficiency
Demand becomes signal; staff time follows

The math

One formula. Every revenue line.

Late check-outs, room service, restaurant covers, spa appointments, merchandise — every line of value Centro unlocks resolves to the same four numbers. Tune any input and you can see the model breathe.

Base
Stays, room nights, covers, treatments
Adoption
The share of guests who actually engage
Ticket
Average spend per transaction
Frequency
How many times per stay
Built defensibly. Every assumption is documented, every default is challengeable, every lever has a source. The underlying engine is a model you (or your CFO) can audit line by line.

Illustrative scenarios

Pick the property closest to yours.

Each scenario is a fully-modelled property profile — room count, rate, occupancy, amenity footprint — with the value Centro creates at our Activate tier. Click through to see the breakdown line by line, or download the A4 PDF.

Your numbers will differ. We build a property-specific model with you — usually inside a single working session — at no cost.

Tell us your numbers.
We will show you yours.

Share your room count, rate, occupancy and the services you already offer. We build a property-specific value model at no cost, followed by a 30-minute session to walk through the findings with your integration partner.

Scan the QR code to see
CENTRO in action

Simply scan the QR code to discover its functionality. Experience the process firsthand with two detailed scenarios we've prepared just for you, showcasing all its unique features and benefits!

Residential

  • Community engagement
  • Shared space booking
  • Building controls and green energy participation
  • Intercom and messaging with apartment users
  • Apartment user profile and self managed guest access
Residential

On mobile device?

Click on QR code to follow the link

Hospitality

  • Booking upgrades and room service ordering
  • Appointment and service add on
  • Messaging with Hotel staff
  • Guest housekeeping and privacy preferences
  • In room Lighting, AC and Media controls
Hospitality

On mobile device?

Click on QR code to follow the link

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