Hospitality
- Enable guests to request services, book amenities, or communicate special needs instantly.
- Route messages directly to the relevant team or department to streamline service.
- Guide conversations to promote operational efficiency and new revenue opportunities.
- Keep communications on-brand while delivering personalized guest experiences.
- Reduce staff workload with automated responses, prompts, and status updates.
- Provide full context to staff for faster, more accurate responses and service.
- Enhance engagement with rich-media messaging, including photos, videos, and documents.
- Steer guests toward upsell opportunities such as room upgrades, dining, spa, or experiences.
Residential communities
- Centralize communication between apartment owners, residents, and authorized service providers.
- Coordinate deliveries, courier packages, and access for trades, cleaners, and maintenance teams.
- Notify residents of building updates, outages, or service schedules in real time.
- Guide residents and staff through processes with automated prompts and updates.
- Keep all messaging on-brand and consistent across platforms.
- Reduce errors and missed requests by providing full context to staff and service teams.
- Enable multimedia messages with photos, videos, or documents for clarity.
- Link messages directly to access credentials, bookings, or service requests for seamless building management.